Birthday FAQ
Yes, tours are available weekdays from 4 PM to 6 PM.(call us in advance)
Yes we are provide plates and cutlery table cloth, but you also welcome to bring your own.
Absolutely, you can bring your own food, including cake, platters, and food for the adults but we offer add-ons options that provide snack, cake and more!
We source our pizzas but they do not have a gluten-free option you can bring yours.
Parties are booked on a first-come, first-served basis.
We provide all materials for activities.you don't need to be worry about this part!
You don't need the indoor shoes but all the kids and adult must have socks.
Yes, you are welcome to bring your own food and drinks(Non-Alcoholic)
Yes, you can bring your own decorations to personalize your party but you can not use hard tape or pins for set up.
We recommend arriving 15 minutes before your scheduled party time for setup.
We are welcome to parents stay during party for free(1 per child),we are charging the extra adult.
All the parents need to read and sign our waiver before the check-in we suggested to send them beforehand to save the time at the day of party for fast check-in.
We have Coffee add-ons you can add it to your package or all the guest can order coffee by themself at the counter.
Birthdays Terms and Condition
- Birthday parties and the exact number of children need to be confirmed at least one week in advance of event date.
- Any special requests need to be approved by a supervisor
- The behaviour of the children participating in the party is the responsibility of the host/hostess.
- It is not the responsibility of the party planner coordinator to supervise the party guests while doing activities.
- Pre-party setup time [limited to 15 minutes] and post-party cleanup time [limited to 15 minutes] does not count toward your 2 hours.
- A $100 non-refundable deposit is due when booking a birthday party. A remaining balance is due the day of your party.
- By completing your reservation, you release Hive 5 Innovative center from any potential liability. You agree to indemnify and hold harmless Hive 5 Innovative center and its employees for any damages, loss, or injury that may occur.
- You are not allowed to pin any decoration on the walls but table decoration and balloons are allowed.
- the parents need to sign the waiver for check-in.
- All kids and adult need to have socks in the playground area.