Terms and Conditions

The safety of everyone in the program is of the most importance to us at Hive5 Learning Center. Each registrant must recognize a personal responsibility to learn and always follow the safety and

other rules established by Hive5 Learning Centre staff. I hereby agree that any behaviour of the reg- istrant that places him/herself or others at risk may result in the registrant’s immediate dismissal

from the program. Further, if dismissed from the program, I agree to cover any expense(s) arising from such dismissal. I hereby acknowledge and agree that no refund will be granted for dismissal or removal of the registrant at his/her request before the end of a program session. To ensure the

safety and well‐being of all individuals participating in the program, the Hive5 Learning Centre re- serves the right to alter the program at any time without notice or compensation to the Registrant.

Assumption of Risk and Indemnifying Release

While Hive5 Learning Center, staff and instructors will make every reasonable effort to minimize exposure to known risks associated with each Registrant’s (defined below) participation in Hive5 Learning Centre hereby acknowledge that I and/or my child if I am registering on his/her behalf

(collectively, the “Registrant”) may be required, depending on the nature of the Program, to partici- pate in various physical activities that may involve risk of injury. In this regard, I agree that I have

provided (if required) a complete and accurate health history and hereby permit the Registrant to participate in the full range of Program activities, except as specifically noted by me in the health

information section of the Program registration (where applicable). In consideration for the Regis- trant’s opportunity to participate in the Program, the receipt and sufficiency of which is hereby ac- knowledged, I hereby release and forever discharge the Hive5 Learning Centre, its respective offi- cers, directors, employees, volunteers and agents, and their respective successors and assigns,

from any and all liability for damages sustained in consequence of loss, injury or damage to the Registrant, and from all other actions, causes of action, claims, demands or damages of any kind with respect to death, injury, loss or damages to any person or property arising out of or connected with preparation for, or participation in, the Program.

Medical Emergencies

In the event of an accident, injury or illness involving the registrant, and immediate contact by the Hive5 Learning Centre with a designated Hive5 Learning Centre staff to secure proper medical

treatment and authorize on the registrant’s behalf all procedures, including, without limitation, ad- mission to an emergency unit, hospital and treatment therein, ordering of x‐rays, tests or treatment,

injections, anesthesia and/or surgery, as deemed necessary by the attending medical professional(s). I agree not to hold the Hive5 Learning Centre responsible for any costs or injury arising out of an emergency.

Commitment to Privacy

Hive5 Learning Centre is committed to protecting personal information by following responsible in- formation handling practices. We collect and use information you volunteer when you access or

register for Hive5 Learning Centre, to better meet your service needs, to ensure a safe environ- ment, for statistical and assessment purposes, to inform you about the Program in which you are

registered, and to satisfy government and regulatory requirements. You may also hear from us peri- odically about other Hive5 Learning Centre, services and opportunities that may interest and bene- fit you.

Disclaimer

All programs are subject to change or cancellation due to low enrolment or other unforeseen cir- cumstances that are prohibitive to the operation of the program.

Media Release

I hereby give permission for my son/daughter/ward to be photographed/video taped during the Hive5 activities for the purpose of promotion which may be used to promote the organization at a

future time. I understand that these photographs/videos will be the property of Hive5 Learning Cen- tre and After School and may be used in flyers, brochures, posters, newspapers, video, social me- dia, and other promotional items that Hive5 Learning Centre and After School deems appropriate.

Refund Policy

At Hive5, our objective and goal motivate all students to stay in our classes. On the other hand, if participation was not possible, here are our policies for refunds and cancellations:

Cancellation Policy with a full refund:

All cancellation requests must be submitted in writing via email, and they must be received at least one week before the starting of the class

Hive5 may decide that the student cannot continue according to the reason discussed with the parents or guardians.

Notice: Not all one-day events include a refund.

Conditions

Classes:

  • No full refund will be issued if notice is received within one week before the start of the class.
  • Full refund in case of injury or medical conditions before starting the class. In this case, a cancellation request must be submitted with the medical documents.
  • There is no refund (Full or partial) in case of not show up at the class.
  • There will be a 20$ administration fee for any cancellation.

Summer camp:

  • Up to 30 days before the first day of that camp week you will receive a full refund, less a $20 administrative fee.
  • Up to one week before the first day of that camp week, you will receive a 60% refund, less a $20 administrative fee.
  • Less than one week before the first day of that camp week, NO REFUNDS.
  • A full refund for all remaining days of their camp (in the case of a mid-week shutdown) or a full refund for their registered weeks (before the camp week has started).
  • If your child does not attend or must leave camp during the week due to illness or injury, you will not receive a refund for the days missed.

COVID-related shutdown:

  • In the event of a Provincial or Municipal shutdown due to COVID-19 which will not allow us to continue summer camps, all attendees will be offered a choice of one of the following:
  • A full refund for all remaining days of their camp (in the case of a mid-week shutdown) or a full refund for their registered weeks (before the camp week has started).
  • A transfer to another camp week, pending space availability and the Hive5 ability to reschedule the camp week. 

How you’ll be refunded

All refunds will be via either cheque or Etransfer into your account. Not that all the refund costs will be on Student

Transfers

For any transfer to another class, if the new class is more expensive, the fee has to be paid before starting the class, and that would be possible only if there is an available spot.


Birthdays Terms and Condition

Everything You Need to Know:

  • Birthday parties and the exact number of children need to be confirmed at least two (2) weeks in advance of event date.
  • Any special requests need to be approved by a supervisor
  • The behaviour of the children participating in the party is the responsibility of the host/hostess.
  • It is not the responsibility of the party planner coordinator to supervise the party guests while doing activities.
  • Pre-party setup time [limited to 30 minutes] and post-party cleanup time [limited to 30 minutes] does not count toward your 2 hours.
  • A $50 non-refundable deposit is due when booking a birthday party. A remaining balance is due the day of your party
  • Our guests health and safety is our highest priority and we will follow all Ministry of Health and public health policies and guideline recommendations with regards to Covid-19
  • All the party participant should screen before entering the facility and screen and record their health situation.
  • By signing this birthday party contract, you release Hive 5 Innovative center from any potential liability. You agree to indemnify and hold harmless Hive 5 Innovative center and its employees for any damages, loss, or injury that may occur.
  • You are not allowed to pin any decoration on the walls but table decoration and balloons are allowed.
  • We follow indoor shoe policy. ask your guest to bring indoor shoes in inclement weather.
  • After receiving your birthday card you have 24 hour to check and let us know any changes or typo mistakes after that we cannot redesign it. Please fill and review the Birthday contract carefully.